Enterprise-Grade Workflow Solutions
From IT service management to customer support, QuantumServe delivers AI-driven workflows that adapt to your unique business needs.
IT Service Management
Complete ITSM workflows including incident, change, problem, and request management with built-in AI intelligence.
• Automated ticket routing
• SLA protection
• Knowledge base integration
• Asset tracking & CMDB
CMMS & Field Operations
Quantum Intelligence drives asset tracking, facilities management, and remote inspections for predictive, automated maintenance.
• Preventative maintenance
• Work order management
• Asset lifecycle tracking
• Mobile Field Operations
Customer Service Management
Multi-channel customer support with AI-powered case management across email, chat, WhatsApp, Slack, and voice.
• Omnichannel support
• Smart case routing
• Customer sentiment analysis
• Multi-tenant support
Custom Workflow Apps
Build any business workflow with our no-code platform and AI-native capabilities.
• No-code builder
• Custom forms & workflows
• API integrations
• Process automation
MSP & Multi-Tenant
Perfect for Managed Service Providers, franchises, and BPOs serving multiple customers with shared processes.
• Tenant isolation
• Shared workflows
• Customer-specific branding
• Centralized management
Business Intelligence
Built-in analytics and reporting with AI-powered insights to optimize your operations.
• Real-time dashboards
• Predictive analytics
• Performance metrics
• Custom reporting